Information Technology Services Centre - In-house Computer Equipment Maintenance
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    In-house Computer Equipment Maintenance

    ITSC provides in-house support service on

    • Purchase – Hardware
    • Installation – Hardware & Software
    • Upgrade – Hardware
    • Maintenance – Hardware
    • Data Recovery – Hard disk

     

    Available to
    Departments

     

    Support
    Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 3943 8859

     

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    1. Purchase, Installation & Upgrade

    Please see the following table for the service and charging details

    Hardware Purchase with Installation Hardware Purchase with Installation
    Hardware Purchase without Installation The price of the product
    Hardware Purchase with Installation The price of the product
                          +
    • >HK$ 600 for 1 – 3 machines
    • HK$ 1, 200 for 4 – 10 machines
    Software Purchase with Installation
    Hardware Installation / Upgrade
    • HK$ 600 for 1 – 3 machines 
    • HK$ 1, 200 for 4 – 10 machines

     

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    1. Hardware Maintenance

    Maintenance Coverage:

    • PC workstations
    • Printers
    • Servers
    • Monitors
    • Notebook computers
    • Network equipment and scanners

     

    Service Type & Charge

    Service Type Service Details Charge
     Contractual Maintenance
    • Telephone consultation
    • On-site trouble shooting
    • Hardware problem rectification
    Click here
     One-time Maintenance
    • Depends on the need

     HK$ 300/ hour for each call

    Minimum Fee: HK$ 600

     

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    1. Data Recovery

    Departmentsr could send their malfunctioning or crashed hard disk to ITSC for recovery. It will also be sent to external companies for data recovery when necessary.

    Inspection: Free
    In-house Data Recovery: Based on the recovery time; minimum fee – HK $ 2,000
    Data Recovery by External Companies: HK$ 8,000 / hard disk